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Privacy Policy

Introduction

Thank you for visiting www.footpetals.co.uk (the website). This Privacy Policy is intended to describe for you, as an individual who is a user of the website or our services, the information we collect, how that information may be used, with whom it may be shared, and choices about such uses and disclosures. By visiting the website, you are confirming your agreement to our privacy policies as described in this Privacy Policy.

The website is owned and operated by Tidy Home Products Ltd.

Data processing and storage
This website is intended primarily for users from the United Kingdom. Please be aware that your information may be transferred to, stored, and processed within the United Kingdom and / or United States. The data protection and other laws of the United Kingdom / United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

Security
The website has imposed confidentiality obligations on its service providers who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website. We use secure-socket-layer (SSL) certificate authentication to protect order information during transmission by encrypting all sensitive information transmitted during your shopping experience. SSL is encryption technology that provides security for information that's transmitted over the Internet. This site accepts orders only from web browsers that permit communication through SSL technology. We also reveal only the last four digits of your credit card numbers when confirming an order.

While we implement the above security measures for this website, you should be aware that 100% security is not always possible.

Information We Collect

Personal Information
We may collect and store personally identifiable information on certain areas of the website when users register, purchase products or services, request information or a response, sign up for competitions, or participate in user posting areas, such as bulletin boards, discussion forums, reviews and surveys, and social media platforms.

Such personally identifiable information may include but is not limited to your name, address, age, date of birth, sex, e-mail address, telephone numbers, information about your interests and activities and your reviews of our website or products that we sell. We may combine the personally identifiable information that we receive from you through the website with information from other sources included but not limited to social media platforms.

If you transact business with us, such personally identifiable information may also include financial information such as your payment method (valid credit card number, type, expiration date or other financial information). You may elect not to provide certain types of information, but that may result in you being unable to use certain features of the website.

We may also collect and store personally identifiable information about other people that you provide to us. If you use the website to send others (friends, relatives, colleagues, etc.) a product as a gift, information that may interest them or messages (such as invitations) through our system, we may store your personal information, and the personal information of each such recipient.

Other Information
We may also automatically collect and store certain types of anonymous information about your shopping experiences when you visit the website by setting and accessing cookies on your computer. “Cookies” are small files placed on the hard drive of your computer. These cookies track information such as how often you visit our website, what pages you view, where you go after you leave the site and what you may have placed in your shopping bag. The cookies track your computer, not you. They are used to facilitate access to the website and to personalise your online experience.

We may also use internet technology like web beacons on our site and in e-mail messages to determine whether pages and messages have been opened and acted upon. A “web beacon” is an electronic image placed in the code of a web page. The information we obtain in this manner enables us to customise and improve the services we offer visitors to the website to deliver targeted advertisements and to measure the overall effectiveness of our online advertising and content or other activities.

We may in the future allow third-party advertising companies to use cookies when you visit the website. These selected companies may use information (not including your name, address, credit card information, email address, or telephone number) about your choice to visit our website and your visits to other websites to provide advertisements about our products on this and other websites. These selected companies also provide this information to us which we use to gauge the effectiveness of the advertisements they place about our products and for marketing purposes.

Children's Privacy Protection
The website is not intentionally designed for or directed at children under 13 years of age and we will not intentionally collect or maintain information about anyone under the age of 13.

Use and Sharing of Information
Personal and Other information that we collect from customers and users of the website is used to improve our relevance to you and to improve your shopping experience with us. We use the information that you provide so that we may provide the products and services that you have ordered or requested, to fulfill your requests for information, and to manage our business. In addition, we may send you by e-mail or offline offerings of products or services that we think may be of interest to you or ask you to participate in activities such as special surveys. We may also use personally identifiable information collected online combined with other information in analysing the behavior of users of the website in order to measure interest in specific items posted on the website.

We may use other information -- i.e. non-personally identifiable information, summary or aggregate information that we collect to improve the design and content of the website, or content from social media platforms -- to enable us to further enhance your experience with the Foot Petals brand and for other business purposes. We may also share such aggregate information with third parties.

We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.

We may also share your personally identifiable information that you provide to us as may be required by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the site or the public or to enforce our Terms of Use.

Personally identifiable information that you have provided to us on the website is an asset of Tidy Home Products Ltd that may be included in assets transferred to an acquirer if Tidy Home Products Ltd is acquired by a third party or the Foot Petals brand is sold to a third party or it sells or transfers a particular portion of its business assets.

Reviews and other Posted Information
We may provide areas on the website where you can post information including reviews of products. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your e-mail address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.

Your Choices Regarding Personal Information
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of the website because such information may be required in order for you to register as a member, purchase products or services, participate in a contest, promotion, survey, or competition, ask a question, or initiate other transactions on the website.

Unsubscribe from www.footpetals.co.uk Mailing List
At any time, you may choose to no longer receive e-mails from the website:

- By contacting us at customer.services@tidyproducts.co.uk
- By unsubscribing from our email list via the unsubscribe link in a www.footpetals.co.uk marketing email

It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.

Correction of Personal Information
If you create an account, you may revise the information you have provided for your account by following the instructions on the My Account page of the www.footpetals.co.uk website.

Links
For your convenience and enjoyment, www.footpetals.co.uk and its other marketing channels may contain links to other websites. We do not evaluate and are not responsible for the privacy practices or the content of such websites, and we urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.

Contact our Privacy Department
If you have any questions about this Privacy Policy or our information handling practices, please contact us at customer.services@footpetals.co.uk, or in writing at:

Customer Services
Tidy Home Products Ltd
Denewood
Pitt Court
North Nibley
Gloucestershire
GL11 6EB

This Privacy Policy was last updated on: 23rd March 2016.